• Life Insurance and General Insurance agencies with not more than 200 appointed representatives/ agents and employees
• Life Insurance agencies must submit their DAG applications through the main insurer (“sponsoring FI”)
• General Insurance agencies must be registered with ACRA for at least 6 months prior to application date, and be registered with the Agents' Registration Board (ARB)
• MAS-licensed FIs and SFA-certified FinTechs, please click here

 Qualifying solutions must:

• be in use between 1 April 2021 and 31 December 2021 for at least 6 consecutive months in Singapore before time of application; 
• contribute to improvements in productivity, efficiency, risk management, operational resilience, or customer service;
• belong to any of the categories listed below;
• not be built from scratch; and
• not a hardware.

The categories of solutions supported are:

• Cloud services;
• Communication and collaboration tools;
• Compliance & KYC tools (including transaction monitoring tools);
• Customer relationship and engagement tools (including digital customer onboarding, excluding fees for web domains);
• Data-related services (including data warehousing, data automation, data analytics);
• Enterprise services (including HR and accounting systems, excluding email services and internet connectivity fees);
• Marketing productivity tools (including customer sensing tools, insights generation, excluding advertising and SEO expenses);
• Office productivity tools (excluding basic software for individual uses e.g., Microsoft Office, Windows Operating System);
• Project management, development and testing tools;
• Security-related solutions (excluding anti-virus software for individual laptop / desktop use, firewalls and switch ports, and VPN tokens); and
• Digital solutions / software to support alternative working arrangements, operational resilience and BCP. 

80% co-funding of qualifying expenses listed below, capped at $120,000 per entity, for the duration of the scheme:

• Digital solution / software, including licenses and subscription costs; and
• Professional services tied to the adoption of the digital solution (e.g., training, installation)

Life Insurance (LI) and General Insurance (GI) agencies can claim for qualifying expenses incurred from 1 April 2021. Applications must be submitted by 31 December 2021.

The funding period is minimum of 6 months.

LI agencies
If the solution intended for claim can be found in the General Solutions List, your solution is qualified for DAG co-funding. Please fill and submit this General Solutions application form (LI) to DAG_LI@mas.gov.sg at the end of your funding period.

If the solution intended for claim can not be found in the above list, please submit a proposal and description of the intended solution to DAG_LI@mas.gov.sg   for an in-principle approval (IPA). Once you have received an IPA, please fill and submit this Non-General Solutions application form (LI) to DAG_LI@mas.gov.sg at the end of your funding period.

GI agencies

If the solution intended for claim can be found in the General Solutions List, your solution is qualified for DAG co-funding. Please fill and submit this General Solutions application form (GI) to DAG_GI@mas.gov.sg  at the end of your funding period.

If the solution intended for claim can not be found in the above list, please submit a proposal and description of the intended solution to DAG_GI@mas.gov.sg for an in-principle approval (IPA). Once you have received an IPA, please fill and submit this Non-General Solutions application form (GI) to DAG_GI@mas.gov.sg   at the end of your funding period.

Note for LI and GI agencies:

1. All solutions must be used for at least 6 months before the submission of your application form. Funding will be done on a reimbursement basis. 

2. For Non-General Solutions, insurance agencies must submit their proposal for an in-principle approval by 4 June 2021.

3. Please refer to FAQ and flowcharts below for more information.